Orders usually take 1-3 business days to process and ship. This policy begins 24 hours after your order is placed and processed.
Orders placed on the weekend and holidays are processed on the next business day.
How do I check the status of my order?
When your order has shipped, you will receive an email notification or a text message from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@mxrepublic.com with your name and order number, and we will look into it for you.
My order says delivered but I have not received it, what should I do?
USPS or UPS are responsibles for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.
Shipping Address Issues
MX Republic will not be held liable for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments.
It is the customer's responsibility to provide the correct information before submitting their order. If the shipping or product information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.
Delivery Failed
If your order is returned to our facility by USPS due to any address discrepancies you will be completely refunded.
If you have a different question please Contact Us.